no2jl Casino – Privacy Policy

1. Introduction

1.1 no2jl Casino ("no2jl," "we," "us," or "our") is committed to protecting the privacy and personal data of all individuals who access and use the no2jl Platform. This Privacy Policy ("Policy") describes our practices regarding the collection, use, storage, disclosure, and protection of personal data.

1.2 no2jl operates as a personal information controller (PIC) as defined under Republic Act 10173 (Data Privacy Act of 2012, "DPA") and its Implementing Rules and Regulations. We are registered with the National Privacy Commission (NPC) of the Philippines as required under applicable law.

1.3 This Policy is incorporated by reference into no2jl's Terms & Conditions. Terms not defined herein carry the meaning given to them in the Terms & Conditions.

1.4 If you are accessing no2jl from within the Philippines, your data is protected under RA 10173, the Cybercrime Prevention Act of 2012 (RA 10175), and any applicable PAGCOR data handling requirements.

2. Personal Data We Collect

no2jl collects only the personal data that is necessary to provide gaming services, verify player identity, process financial transactions, and comply with regulatory requirements. The categories of data we collect are as follows:

2.1 We do not collect sensitive personal information (as defined under RA 10173 Section 3(l)) except where strictly required for identity verification purposes and with your explicit consent.

3. How We Collect Personal Data

no2jl collects personal data through the following means:

• Direct Collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting support, or responding to promotions.
• Automated Collection: Technical data collected automatically when you access the no2jl Platform, including server logs, cookies, and session data.
• Third-Party Sources: Identity verification data from KYC service providers; payment confirmation data from GCash, Maya, BPI, BDO, and Metrobank; fraud screening data from anti-money laundering service providers.
• PAGCOR Records: In limited circumstances, no2jl may receive data about self-excluded individuals from PAGCOR's exclusion registry to enforce gaming restrictions.

4. Legal Basis for Processing

Under the Philippine Data Privacy Act, no2jl processes your personal data on the following legal bases:

• Performance of Contract: Processing necessary to fulfil your account registration, enable gaming, and process transactions (Sections 12(b) and 13(b) of RA 10173).
• Legal Obligation: Processing required to comply with PAGCOR regulatory requirements, Anti-Money Laundering Act (AMLA) obligations, and Philippine tax laws.
• Legitimate Interest: Processing for fraud prevention, security monitoring, and platform improvement, balanced against your privacy rights.
• Consent: Processing for direct marketing communications, where you have provided separate, freely given, specific, informed, and unambiguous consent.

5. How We Use Your Personal Data

no2jl uses the personal data we collect for the following purposes:

• To register and maintain your no2jl account, including identity verification (KYC) and age verification (21+ compliance);
• To process deposits, withdrawals, and game transactions in Philippine pesos via GCash, Maya, and bank transfer;
• To deliver SMS OTP authentication and security notifications to your registered Philippine mobile number;
• To detect and prevent fraud, money laundering, and other prohibited conduct, in compliance with Philippine AML obligations;
• To administer bonuses, promotions, and VIP program benefits;
• To monitor gaming activity for responsible gaming purposes and to enforce deposit limits, cooling-off periods, and self-exclusion requests;
• To provide customer support via live chat and email;
• To comply with PAGCOR reporting requirements and respond to lawful regulatory or law enforcement requests;
• To send marketing communications about no2jl promotions, where you have opted in;
• To improve platform performance, game catalogue relevance, and user experience.

6. Data Sharing & Disclosure

6.1 no2jl does not sell, rent, or trade your personal data. We share your data only in the circumstances described below, and only to the extent necessary for the stated purpose:

• Payment Processors: GCash (GXI Corp), Maya (Voyager Innovations), BPI, BDO, Metrobank — for processing deposits and withdrawals;
• KYC & Identity Verification Providers: Third-party identity verification services used to confirm your identity and age as required by PAGCOR;
• Game Providers: Certified game suppliers (e.g., Pragmatic Play, Evolution Gaming, PG Soft) receive limited technical session data necessary to deliver games;
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government bodies as required by law;
• Law Enforcement: Philippine law enforcement agencies, in response to lawful court orders, warrants, or subpoenas;
• Service Providers: Cloud infrastructure, cybersecurity, analytics, and customer support tools used to operate the no2jl Platform, subject to data processing agreements.

6.2 All third parties with whom no2jl shares personal data are contractually required to handle that data in a manner consistent with this Policy and applicable Philippine data protection law.

7. Cookies & Tracking Technologies

7.1 no2jl uses cookies and similar tracking technologies to operate and improve the Platform. The following types of cookies are used:

• Strictly Necessary Cookies: Required for the Platform to function — session management, login state, and security tokens. These cannot be disabled.
• Functional Cookies: Remember your preferences such as language, last-played games, and display settings.
• Analytics Cookies: Anonymised data about how players navigate the Platform, used to identify performance bottlenecks and improve user experience. These are activated only with your consent.

7.2 You can control non-essential cookies through your browser settings. Disabling cookies may affect the functionality of certain Platform features. no2jl does not use third-party advertising cookies or cross-site tracking.

8. Data Retention

8.1 no2jl retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by Philippine law and PAGCOR regulations.

8.2 Specific retention periods applicable to no2jl player data:

• Account & KYC records: Minimum five (5) years from account closure, as required by AMLA and PAGCOR regulations;
• Transaction records: Minimum five (5) years from the date of the transaction;
• Gaming activity logs: Three (3) years from the recorded session;
• Support communications: Two (2) years from the date of the last interaction;
• Marketing consent records: Until consent is withdrawn plus one (1) year.

8.3 Upon expiry of the applicable retention period, no2jl will securely delete or anonymise your personal data, unless further retention is required by a specific legal obligation.

9. Data Security

9.1 no2jl implements appropriate technical and organisational security measures to protect personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your browser and the no2jl Platform;
• Encryption of sensitive data (including passwords and financial data) at rest using industry-standard algorithms;
• Multi-factor authentication options for player accounts (SMS OTP);
• Regular security vulnerability assessments and penetration testing;
• Access controls limiting internal access to personal data on a strict need-to-know basis;
• Automated fraud detection and anomalous activity monitoring systems.

9.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, no2jl will notify the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach, and will notify affected individuals without undue delay, as required by the Data Privacy Act.

10. Your Data Rights

Under Republic Act 10173 (Data Privacy Act), you have the following rights regarding your personal data held by no2jl:

• Right to be Informed: To be notified of how your personal data is being processed — which this Policy fulfils.
• Right to Access: To request a copy of your personal data held by no2jl.
• Right to Rectification: To request correction of inaccurate or incomplete personal data.
• Right to Erasure: To request deletion of your personal data, subject to legal retention obligations.
• Right to Restrict Processing: To request that no2jl limits how it uses your data in certain circumstances.
• Right to Data Portability: To request your data in a structured, machine-readable format.
• Right to Object: To object to processing based on legitimate interest, including direct marketing.
• Right to Damages: To seek compensation for damages suffered due to inaccurate, incomplete, outdated, false, or unlawfully obtained personal data.

To exercise any of these rights, please contact our Data Protection Officer (see Section 14). no2jl will respond to verified requests within fifteen (15) business days. We may request proof of identity before processing your request to protect against unauthorised disclosure.

11. Children's Privacy & Age Restriction

11.1 The no2jl Platform is strictly prohibited for use by persons under 21 years of age in accordance with PAGCOR regulations governing online gaming in the Philippines. no2jl does not knowingly collect personal data from individuals under 21.

11.2 If no2jl discovers or is notified that an account was registered by or on behalf of a person under 21, the account will be immediately suspended, all balances reviewed, and any collected personal data of the minor deleted in accordance with applicable law.

11.3 If you believe a minor has registered at no2jl or accessed your account, please contact our support team immediately so we can take prompt corrective action.

12. Cross-Border Data Transfers

12.1 no2jl's primary data processing occurs within the Philippines. In limited circumstances, certain service providers (e.g., cloud infrastructure partners, game suppliers) may process your data in other jurisdictions, including within Southeast Asia and internationally.

12.2 Where personal data is transferred outside the Philippines, no2jl ensures that appropriate safeguards are in place, including contractual clauses requiring the recipient to provide a level of data protection equivalent to that required under the Philippine Data Privacy Act.

12.3 no2jl will not transfer personal data to jurisdictions that do not provide an adequate level of data protection without ensuring that appropriate contractual or other lawful safeguards are in place.

13. Changes to This Privacy Policy

13.1 no2jl reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, applicable law, or PAGCOR regulatory requirements. The revised Policy will be posted on this page with an updated effective date.

13.2 For material changes that significantly affect your rights or how your data is used, no2jl will notify registered players via SMS or email to their registered contact details at least seven (7) days before the changes take effect.

13.3 Your continued use of the no2jl Platform following the effective date of any updated Policy constitutes your acceptance of the revised terms. If you do not agree with the updated Policy, you must discontinue use of the Platform and may request account closure.

14. Contact & Data Protection Officer

no2jl has designated a Data Protection Officer (DPO) in accordance with Section 21 of the Data Privacy Act. You may contact the DPO for any privacy-related queries, requests to exercise data rights, or to report a data privacy concern:

• Data Protection Officer: no2jl Casino DPO
• Email: [email protected] (subject line: Privacy / DPO Request)
• Live Chat: Available 24/7 on no2jl.vip — reference "Privacy Request" in your opening message
• Response Time: Within 15 business days of receipt of a verified request

If you are unsatisfied with no2jl's response to a privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.